- If the shipping address is wrong or any mistake is made by the customer, then the customer has to make the extra payment for any changes in their address.- Free shipping on all products for COD and prepaid orders.
- Once the order is placed, it takes 5 to 7 business days to dispatch after placing the order. Then 4 to 5 business days for it to get delivered.
- So, the estimated time would be 10 to 15 working days. You will receive the tracking details once your order has been shipped.
- These timelines may be affected due to current situations.
- Once the order is shipped from the warehouse, it cannot be canceled. Normally order is send for shipment within 48 working hours of order placed. When the shipment is delivered and if the customer receives a faulty product then he or she can raise the return request.
If you have any further questions, please don't hesitate to contact us at : shop.simbashoppers@gmail.com
Order is placed it can be cancelled within 24 hours only.
1. Once we receive the products, a strict quality check would be done by our team. Please make sure that the original packing is intact when you courier it back to us .
2. The amount refunded to you would be only for the products.
3. We unfortunately do not have exchange policy for the international customers.
4. These timelines may be affected due to current situations.Prices are inclusive of shipping charges. Any other charges like import duty has to be borne by the customer.
5. If the shipping address is wrong or any mistake is made by the customer, then the customer has to make the extra payment for any changes in their address.